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At Flight Hub UK, we want your travel experience to be seamless and stress-free. Before finalizing your booking, please take a moment to review our Terms & Conditions. These outline your rights and responsibilities when booking with us. By proceeding with a reservation, you acknowledge and accept these terms. For detailed trip information, please refer to our website (flightshubuk.com) or your booking confirmation letter.
When you make a booking through Flight Hub UK—whether online, by phone, or in person—you enter into a contract governed by these Terms & Conditions. Your reservation is confirmed once payment is processed, and a booking confirmation is issued. It is your responsibility to review the confirmation carefully and report any errors immediately.
If you book services not directly arranged by Flight Hub UK (such as hotel stays or car rentals), their respective terms and conditions will apply. These will be shared with you before confirming your booking.
Your flight tickets must be used in the order specified at the time of booking. Skipping any flight segment (e.g., a connecting flight) may result in the airline canceling the rest of your itinerary. Changes to routes, airlines, or stopovers are not permitted after ticket issuance unless allowed by the airline with applicable charges.
To secure your booking, a non-refundable deposit is required. This can start from as low as £50 per person, though it may be higher depending on the trip. For last-minute bookings, full payment is required upfront. Deposits remain non-refundable in the event of non-payment or a change of plans. Some high-value trips may require up to £500 per person as a deposit.
Once your deposit is received, we will issue a confirmation letter. The balance payment must be settled by the due date specified in your confirmation letter. Failure to pay on time may result in booking cancellation, with no refund of amounts already paid.
For all flight bookings, you must provide accurate details, including your full name (as per passport), date of birth, nationality, and passport details. Any incorrect information may lead to denied boarding or cancellation, with no refund. Please ensure all details are correct at the time of booking.
Passengers must ensure they hold a valid passport and obtain all necessary visas and permits for travel. Your passport must be valid for at least six months beyond your return date. Flight Hub UK is not responsible for denied boarding due to incorrect documentation.
If an airline cancels or reschedules your flight due to operational reasons, you may be offered an alternative flight. If you reject this alternative, any additional fare difference and fees will be your responsibility. Full refunds are issued only if the airline does not offer an alternative flight — please note that refunds may take 8-10 months to process.
If you need to make changes to your booking, please submit a request in writing. All modifications are subject to airline policies and additional charges. A standard £50 admin fee applies to all amendments.
Airfares fluctuate based on demand and availability. Once you receive a quote, it is only guaranteed if you pay the deposit before the quote expires. Price reductions after booking do not apply retroactively. If you cancel and rebook to get a lower fare, normal cancellation terms apply.
We strongly advise all travelers to obtain travel insurance covering medical emergencies, trip cancellations, lost luggage, and personal liability. You may be asked to provide proof of insurance before your trip.
For any issues during your trip, please contact our support team at 02086385055 immediately so we can assist you. If your concern is unresolved, complaints must be submitted in writing within 30 days of your trip’s completion via email at sales@flightshubuk.com.
Refunds take 8-10 weeks to process, depending on the airline, payment method, and ticket type. Some refunds may take longer due to airline policies. If you have concerns about a pending refund, please contact our customer service team.
If a passenger passes away before the trip, a full refund will be provided for the deceased’s ticket only. Any other travelers on the same booking remain responsible for applicable fees. A UK-issued death certificate (PDF format) is required for processing, and an administrative fee of £50 will be deducted. Refunds will be issued within 8-10 weeks.
For inquiries, support, or booking assistance, reach out to us:
📞 Phone: 02081501085
🌐 Website: flightshubuk.com
📧 Email: sales@flightshubuk.com
Thank you for choosing Flight Hub UK. We look forward to helping you plan your next journey!
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As a trusted Agency Name Flight Hub Ltd – Flights Hub UK and a sub-agent of ATOL, we ensure financial protection for many flights and holiday packages. Our team is happy to confirm your coverage – just call us at 0208 150 1085.
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